Shipping

Live animals, handled properly.

Fast, secure and temperature-controlled shipping from Miami — scheduled with you, never guessed at.

01
You place the order
Choose your gecko and complete checkout. The animal is marked as reserved for you straight away.
02
We call you within 24 business hours
Our team contacts you by phone and/or email within 24 business hours to schedule your shipment. Please double-check that your phone number and email are correct at checkout.
03
We pack for the weather
Shipping is fast, secure and temperature-controlled. We schedule around the conditions at both ends rather than sending an animal into a bad forecast.
04
Your gecko arrives
Safe arrival is guaranteed with our temperature-controlled packaging — see our live arrival guarantee for what it covers and how to claim. Your order includes our digital care guide so the first day at home is straightforward.

Ships from

Miami, Florida, USA

24 business hours

Temperature-controlled

If you have already ordered and need to change a date or an address, call us — phone is always the fastest route for anything time-sensitive.